Trial

A trial is a way to grant users access to the main product for a short testing period at a reduced price. Example: you sell a 3‑month product, but you want to give users access for 10 days to test it (the merchant can choose the number of days).

A trial works well when you want to:

  • lower the entry barrier for new users;
  • increase conversion to a full purchase after the test period;
  • let users try the product before committing.
How it works

Trials are implemented via a coupon code that is applied when placing an order for the main product.

Important: the order is created at the product’s full price, and the coupon code is applied to the full price to reduce the payable amount to the trial price and set the trial access period.

Step 1. Choose the product and trial length
  • Select the main product (product code) for which you want to provide short-term access.
  • Set the trial duration in days (for example, 10 days).
Step 2. Define the trial price per currency

Prepare the trial price for each currency you sell in.

Recommended format:

  • Currency → Price (e.g., USD → 4.99, EUR → 4.59)
Step 3. Send us the trial parameters

Provide our team with:

  • the product (product code);
  • the trial duration (in days);
  • the prices per currency.
Step 4. Receive the coupon code

Once we receive the details, we issue coupon codes per currency for trial usage.

Step 5. Apply the coupon when creating an order

Whenever you want to grant a user a trial, create an order for the main product and include the coupon code.

  • The order is created at the product’s full price.
  • The coupon is applied to the full price and reduces the payable amount to the trial price.
At the end of the trial period, we perform an automatic charge (autocharging) for the full price of the main product (unless the user cancels the subscription/renewal on the merchant’s side).
Discounting

Discounting is a separate mechanism and is not related to the trial flow described above.

With discounting, a percentage discount is applied to the main product, and the final price is calculated from the full price.

Pricing formula: Final price = full price × (1 − discount%)

The product’s duration and scope do not change — only the price changes.