Merchant Onboarding

Google Pay activation via Gateway

Onboarding questionnaire: https://tally.so/r/7RNqq6

Products/services description questionnaire:
https://tally.so/r/q4Oy12
Overview

Onboarding starts after tariffs are agreed. The merchant completes a questionnaire, then an introductory meeting is held and the integration process begins.

Google Pay activation

To enable Google Pay for a merchant:

  1. Merchant is registered within the Gateway
  2. Google Pay merchant configuration is created
  3. A Google Pay merchantId is assigned
  4. Merchant domains are verified for production use
  5. Gateway configuration is completed

Google Pay availability depends on successful completion of these steps.

What to prepare
  • Legal company details
  • Contact details
  • Checkout domains
  • Integration type (Hosted/iFrame)
Onboarding process
1. Initiation
  • Questionnaire completion
  • Data collection
2. Alignment
  • Introductory meeting
  • Technical details confirmation
3. Integration
  • Sandbox access
  • Integrate Gateway checkout and verify button rendering, payment sheet behavior, and successful TEST transactions
4. Launch
  • Production access
  • Re-verify readiness criteria and confirm production prerequisites
  • Go-live
Required data
Field
Description
Example
Legal name
Official company name
LLC Example
Display name
User-facing name
Example Store
Contact email
Business contact
pay@example.com
Technical email
Integration contact
dev@example.com
Domains
Website and checkout
https://example.com
Countries
Sales geography
EU, US, ...
Currencies
Supported currencies
EUR, USD, ...
Integration type
Checkout model
Hosted
Domain verification

For production usage, all merchant domains must be verified and registered with Google Pay.

Unverified domains will not be able to process payments in PRODUCTION.
Responsibilities
  • Gateway: configures Google Pay integration and submits for review
  • Merchant: integrates checkout and provides domain information
  • Google: reviews and approves the integration
Production readiness

Google Pay can be enabled in PRODUCTION only after:

  • Merchant onboarding is complete
  • Domains are verified
  • Google review (if required) is approved
Contacts

Email: support@psp.com