Coupon

• One order — one coupon. You cannot apply two coupons at the same time.
• Coupon validation happens on the checkout page (validity, product eligibility, etc.).
• The price and taxes are recalculated after a coupon is applied and shown to the user before payment.
• Trial: when starting a Trial, an additional coupon cannot be applied.

If the user opens the checkout page via a Direct Link, the coupon may already be included in the link.

How it works:

• The user opens the checkout page via a Direct Link.
• The link already contains a coupon (according to the Direct Link creation mechanism).
• When the checkout page loads, the system: validates the coupon; applies it automatically; shows the updated price and discount details to the user.

If the coupon fails validation, the price is displayed without the coupon discount.

This scenario is used when the user arrives at checkout from a landing page and the coupon was not provided in advance.

How it works:

• The user navigates to the checkout page from a landing page.
• The user has a coupon received from the merchant via any channel.
• On the checkout page, the user: enters the code in the “Promo code / coupon” field; clicks “Apply”; sees the updated price and the discount reflected in the order summary.

If the coupon fails validation, the price remains without the coupon discount.

For a merchant to distribute coupons to their users, they need to request coupon creation through their account/partner manager.

Minimum required information:

• Product Code(s) — the product(s) the coupon should apply to.
• Coupon discount percentage — the discount value.
• Validity period — start/end dates, or confirmation that the coupon is non-expiring.

• One coupon can apply to multiple products (multiple Product Codes).
• One coupon can be limited to a single specific product.